faq ⭑.ᐟ
📦 frequently asked questions ⭑.ᐟ
1. what do you sell? ⭑.ᐟ
i sell items made by me! you can find prints, keychains, stickers, stationery and sometimes you can find plushies and apparel! all art is made by me, that includes the 3D models for the 3D prints.
2. where are you located? ⭑.ᐟ
my store is based in Seville, Spain.
3. do you ship internationally? ⭑.ᐟ
yes! i currently ship to most countries internationally. shipping rates and delivery times vary depending on the destination.
shipping DOES NOT include tracking! tracking is very expensive here so i currently do not offer it, sorry for the trouble.
4. how long will it take to receive my order? ⭑.ᐟ
processing typically takes 1–3 business days. after that, delivery times are:
- spain: 1 to 5 days
- europe: 3 days to 2 weeks
- rest of the world: 1 to 4 weeks
5. what are your shipping fees? ⭑.ᐟ
shipping is calculated at checkout based on your location and order weight.
6. what if my item is damaged, incorrect or doesn't arrive? ⭑.ᐟ
first of all, i'm really sorry for the trouble! please email me at malorri1337@gmail.com so i can look into your case. i currently offer a free replacement for damaged/incorrect/lost in transit items!
7. do you offer gift wrapping or special packaging? ⭑.ᐟ
not at the moment, sorry.